FAQ

Longevity Heritage watch winders are crafted with precision, combining exceptional quality, functionality and timeless design.

A watch winder keeps your automatic watch ticking when not in use, preventing it from stopping and ensuring its mechanism remains in optimal condition. It also eliminates the need to reset the time and date frequently.

Yes, our watch winders are designed to accommodate a wide variety of automatic watches, some even with customizable rotation settings to match different watch movements.

Longevity Heritage products come with a 1-year warranty to guarantee quality and customer satisfaction.

No, our winders are designed with ultra-quiet motors, making them suitable for use in bedrooms, offices, or anywhere you prefer.

We stand by the quality of our products and offer a hassle-free return or exchange policy within 14 days of receiving if you are not completely satisfied. *Please read Store Policy for more information regarding this theme.

The watch winder is powered using a charger, which is included with your purchase. Additionally, the fingerprint sensor is powered by a separated rechargeable electromotor for secure and uninterrupted operation. Charger for fingerprint is as well included.

A detailed manual with step-by-step instructions is provided to guide you through the fingerprint setup process. It is very simple and user-friendly!

The fingerprint sensor is powered by a separate electromotor, independent of the winding motors. This ensures your watches remain secure even if the main power runs out. If the fingerprint stops working, just charge it for a bit and it will be ready to use again.

Yes, the watch winder supports multiple fingerprints, up to 10. All instructions for setting up additional fingerprints are included in the manual.

You can reach out to us by visiting the Contact section on our website or by emailing us directly at info@betrade.si. We are happy to assist!