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STORE POLICY

CUSTOMER CARE

Dedicated Support:
At Longevity Heritage, we prioritize your satisfaction. Whether you have a question about our products, need assistance with setup, or have concerns about your order, our dedicated customer care team is here to help.
You can reach us through the Contact section of our website or by emailing us directly at info@betrade.si. We aim to respond to all inquiries within 24-48 hours.

Detailed manuals and FAQs are available to ensure you get the most out of your watch winder. Need more help? Don’t hesitate to reach out.

PRIVACY POLICY

Effective Date: 12. 1. 2025

1. Introduction

At Longevity Heritage, we respect your privacy and are committed to protecting the personal data that you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in any other way.

By accessing our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you, such as your name, email address, phone number, postal address, and payment details.

  • Usage Data: Information on how you interact with our website or services, including IP address, browser type, pages viewed, and the date and time of access.

  • Cookies and Tracking Technologies: We use cookies to improve your user experience and gather data about how you use our website.

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3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and improve our services.

  • To respond to inquiries, comments, or requests.

  • To process payments and manage transactions.

  • To send promotional emails, newsletters, or updates about our services (with your consent).

  • To personalize your experience on our website.

  • To comply with legal obligations.

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4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted service providers who help us deliver our services (e.g., payment processors, email service providers).

  • If required by law or to protect the safety of our users, employees, or the public.

  • In connection with business transactions such as mergers, acquisitions, or asset sales.

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5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You may request to correct any inaccurate or incomplete information.

  • Deletion: You can ask us to delete your personal data under certain circumstances.

  • Opt-Out of Communications: You may opt out of receiving promotional emails or newsletters at any time.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@betrade.si.

7. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before submitting any personal information

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check back periodically for any updates.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

Longevity Heritage
Email: info@betrade.si
 

Longevity Heritage operates under Be Trade d.o.o., Slovenia.

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